My Journey in Afghanistan

LUSAKA Zambia, March 2024---From Zambia to Afghanistan, from development to a fast-paced humanitarian emergency; my experience with the Communication and Advocacy team in Afghanistan was the epitome of a “stretch”. Now returned home to Zambia, I reflect on my journey with a blend of emotions.

The decision to go to Afghanistan will forever hold a special place in my heart. A six-month maternity cover turned to a two-year staff contract, where I witnessed the onset of a humanitarian crisis, the aftermath of the Taliban takeover of the government followed by unending decrees. Girls can only go to school up to sixth grade, women are not allowed to work, go to parks, or even leave their homes without a "Maharam" male escort. Of course, these decrees have presented various challenges for the population on different levels. Colleagues in the office are also grappling with the difficulties of balancing work responsibilities while seeking mental peace, which affects everyone in Afghanistan. 

The staff's unwavering commitment to meeting the urgent needs of vulnerable children and women is truly inspiring. In addition to delivering essential services for the overall humanitarian response, management's top priority is ensuring the well-being of staff members. Their relentless efforts to tackle complex issues such as the COVID-19 pandemic, conflicts, and insecurity are evident, all while ensuring that staff are in the best position to deliver the desired results.

Stretch assignments provide opportunities for learning, such as different management and leadership styles, and enhance skills through exposure to various professional experiences, teams, offices, and working environments. During my stretch in Afghanistan, I learned many hard skills, such as writing in crisis communication, how to maneuver around donor fatigue, and responding to and pitching to media. But this experience has also shaped my perspectives and approach to humanitarian work, and there are some important lessons I want to share. 

#1. In every UNICEF country, children come first: After August 15, 2021, when the Taliban took over the government, Afghanistan faced compounded challenges, especially for its vulnerable population of children and women. This led to operational changes for aid agencies on the ground, including UNICEF. Despite the difficulties, UNICEF remained committed to delivering aid across the country.

I saw some positive perspectives on Afghanistan, emphasizing resilience and hope, particularly among children and women. During my last field mission to Nili in central Afghanistan, a visit to the Pas-e-Toup community-based education class, a heartwarming moment occurred when grade 2 learners recited a poem highlighting the themes of light, hope, and trust shining through their eyes. 

#2. Don’t forget security: Security considerations are at the forefront of our planning and execution of duties. Shortly after completing the mandatory SSAFE training for emergency duty stations, I realized that in Afghanistan, both culture and religion significantly influence our security measures and ultimately impact our work. Collaborating with local colleagues allowed me to understand the culture and incorporate it into my work.

Afghanistan has a complex and dynamic security environment. By maintaining detailed security measures, the office continuously assesses and adapts to changing security threats, allowing for the implementation of appropriate risk mitigation strategies. Regular security assessments, training, and protocols enable UNICEF to stay up to date with the security dynamics, minimizing vulnerabilities and safeguarding staff and operations.

Overall, the incorporation of detailed security measures is vital for UNICEF in Afghanistan to protect staff, ensure the continuity of operations, safeguard beneficiaries, build trust, and adapt to the evolving security landscape. By doing so, UNICEF effectively fulfills its mandate of supporting children and their families in need.

#3. “Whole office accountability”: During this time, I experienced the concept of "whole office accountability." With national colleagues unable to report to the office following the Taliban takeover of the government, I stretched myself to support other sections, ensuring the completion of assignments critical to providing essential humanitarian response to Afghanistan's vulnerable children and women. Collaboration became increasingly vital to ensure a smooth workflow with no gaps in processes.

My greatest takeaway is that each one of us contributes to the greater mandate of UNICEF. Whether at any level or in any section, each person's contribution adds to the positive results of the entire office.

#4. Be extremely agile: In Afghanistan, the rapidly changing landscape often renders meticulously laid plans ineffective. Cultivating flexibility to swiftly respond to evolving circumstances can prove to be an asset in navigating the unpredictable environment.

#5. The importance of mental health: Mental health represents a significant concern among both staff of UNICEF and the population of Afghanistan. UNICEF's work in the country is crucial in addressing these challenges and supporting the well-being of individuals. Several factors contribute to the mental health issues faced by staff and the Afghan people:

Decades of conflict and insecurity, resulting in chronic stress, trauma, and loss among the population. Frequent violence, displacement, and exposure to dangerous situations have a severe impact on mental well-being. Significant humanitarian crisis, with millions of people struggling to meet their basic needs. Widespread lack of access to essential services, and precarious living conditions exacerbate the stress and anxiety felt by individuals, especially children and women.

Living and working in Afghanistan has instilled in me a profound appreciation for both my birthplace and my current residence. However, witnessing the detrimental impact of persistent decrees on the rights of women and girls has further fueled my determination to provide unwavering support to these vulnerable populations.

Taking inspiration from one of my professors' advice, "every mountain has a song," I reminded myself every day to maintain a receptive mindset. I actively listened, observed, and gained valuable knowledge from my local colleagues. 

Respect for elders - engaging in conversations with older colleagues and showing them deference is highly appreciated. Strong community bonds - embracing communal values emphasizes the importance of cooperation, collaboration, and solidarity. Hospitality - welcoming colleagues into your workspace, offering tea or refreshments, and showing genuine interest in their lives outside of work. Gender segregation - in situations where separation is observed, maintain professional boundaries, and avoid making others uncomfortable. Cultural sensitivity - avoid insensitive remarks or actions that may offend their values, and instead, foster an environment of inclusivity and tolerance. Patience and flexibility - cultivate patience and maintain an adaptable mindset to ensure effective collaborations. Personal relationships matter - take time to establish relationships, engage in small talk, and express genuine interest in your colleagues' lives. Group decision-making - involve colleagues in discussions before making important choices to foster a sense of inclusion and collective ownership. Celebrate cultural festivals - acknowledge important Afghan cultural festivals, such as Eid, Nowruz, or Jashne Dehqan. 

To ensure a successful endeavor for my Zambian colleagues venturing to work abroad, it is crucial to emphasize the importance of cultural understanding, sensitivity, and respect for local traditions, beliefs, and customs. For example, I wholeheartedly embraced the conservative Afghan dress code, actively participated in cultural programs, and savored their delightful cuisine. This approach, when applied to UNICEF's work, effectively establishes connections, and facilitates access to targeted populations.

As a Peer Support Volunteer in Afghanistan, I gained firsthand understanding of the challenges and exhaustion that can arise in emergencies. Dealing with traumatic events and witnessing the suffering of others took a toll on my emotional health. Through this experience, I learned effective strategies to deal with these difficulties and develop resilience in a restricted, high-security environment. Furthermore, I have acquired valuable skills to assist my colleagues in maintaining their mental well-being. Maintain a positive mindset: Cultivating a positive outlook even in difficult circumstances, seeking social support: by engaging in open communication and mutual encouragement. Choosing physical and mental well-being: by engaging in regular exercise, eating a balanced diet, and getting enough sleep. Establishing routines: setting realistic goals for each day. Maintaining a sense of normalcy: where possible, engage in activities that remind you of normalcy and help you feel connected to the outside world. Stay informed: Keeping yourself updated about the local situation, security protocols, and any changes that may affect your daily life. Seeking support from the staff counsellor if needed: It's important to acknowledge and address one’s mental health needs.

Relying on the teachings of Romans 12:1, I found solace in sharing both joy and sorrow with colleagues in Afghanistan. While healing may be a slow process, I have made my contribution through my work, compassion for my neighbours, and empathy for their ongoing loss. Collaborating with UNICEF, we strive to provide hope and support to those in need.

To all the children, women, and families holding onto hope, may peace and resilience guide you. And to my UNICEF colleagues back in Afghanistan, may your dedication inspire hope and foster unity, love, and peace.